Carl Taylor with Jacqui Jobson (Director of Advocacy Centre North) speaking at our AGM this week
We’re delighted that Gateshead Council has extended our contract to provide statutory advocacy for people in the Gateshead area for a further two years from April 2019 to March 2021.
This will provide stability and continuity for our current service users and will enable us to provide these statutory services to those who need them in the future:
- Independent Mental Health Act Advocate (IMHA) supports people subject to a Mental Health Act section around their care and treatment, ensuring their rights are upheld.
- Independent Mental Capacity Advocate (IMCA) helps people who lack capacity, and do not have friends or relatives to support them, to make certain important decisions.
- Independent Care Act Advocate (ICAA) supports people’s involvement in care and support assessment, planning and review and safeguarding processes.
- Relevant Person’s Representative (RPR) ensures that the rights of people being deprived of their liberty under the Mental Capacity Act Deprivation of Liberty Safeguards are protected.
ACN has worked closely with Gateshead Council for several years. We have been impressed with how they have championed advocacy across council departments, worked with us to raise awareness of statutory advocacy roles and the legal rights of service users, responded to systemic advocacy issues we have raised and worked on solutions together to improve conditions for service users. We were delighted that they were one of four shortlisted organisations in the ‘Best Supporter’ category at the National Advocacy Awards.
Carl Taylor, Gateshead Council Commissioning Manager, said:
“Since the new contract commenced in April last year I have found the service provided by Advocacy Centre North to be outstanding for a number of reasons, not least the high quality face to face advocacy provided which promotes empowerment, participation and choice and control. The quality of the services can be measured not only in the positive comments made by clients recorded on the 6 monthly questionnaires but also in the reflections of social care professionals who have worked closely with the service. In December 2017 a full contract management quality inspection was also completed and the service was assessed as excellent. Advocacy Centre North are also tireless promoters of the crucial role advocacy can play for some of the most vulnerable people in the community.”
To find out more about our statutory advocacy services go to