Advocacy Centre North is part of Newcastle Council For Voluntary Service

About us

About us

Advocacy Centre North, part of the charity Newcastle Council for Voluntary Service based in Newcastle upon Tyne, has supported vulnerable people since 1996.

We provide free, high quality, ethical, independent advocacy that:

  • helps you to be aware of your rights and available choices
  • supports you to make informed decisions about your life and to have them acted upon wherever possible
  • facilitates your voice being heard
  • helps you advocate for yourself

We help to achieve positive change at a local, regional and national level by informing and influencing decision-makers in:

  • policy
  • service commissioning
  • service provision

A brief history

We started in 1996 with one Advocate and a thriving network of people with an interest in advocacy. Since then we have:

  • provided over 30 different advocacy services
  • worked with over 5528 people
  • carried out 198,350 hours of advocacy
  • trained and supported over 650 volunteers.

We currently provide advocacy across the North East, mainly in Newcastle and Gateshead, to over 700 clients in ever more difficult circumstances. We have ten distinct Community Advocacy services across the region and we provide Statutory Advocacy services mainly to people in Gateshead.

How we have grown

Take a look at this road map to see how we have grown and developed our services over the past 20 years. 

ACN History Timeline

Who we are

We provide advocacy support through well-trained, skilled and highly committed advocates. All our staff and volunteers are committed to the central principles of the Advocacy Charter including independence, confidentiality and empowerment. 

We believe:

  • everyone should be valued and respected for who they are and have their rights upheld
  • access to information, support, services and resources is vital for a good quality and dignified life
  • advocacy is an essential way to make sure this happens for vulnerable people.

All our staff and volunteers are committed to the central advocacy principles of independence, confidentiality and empowerment. 

We provide advocacy support through well-trained, skilled and highly committed advocates who enable our clients to express themselves, ensuring that everyone who uses health and social care services can have their voice heard on issues that are important to them.